PRIVACY POLICY
GLAM PROPERTIES™
PRIVACY POLICY
Effective Date: January 1, 2026
Last Updated: August 25, 2026
GLAM PROPERTIES™ ("GLAM PROPERTIES™," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how GLAM PROPERTIES™ collects, uses, stores, discloses, and protects information when you interact with our real estate, leasing, property management, tenant-placement, property services, investor-support, website, communication, and related business operations.
This Privacy Policy applies to prospective and current tenants, rental applicants, property owners, real estate investors, clients, vendors, contractors, referral partners, website visitors, and other individuals who communicate or conduct business with GLAM PROPERTIES™.
By using our website, submitting information to us, applying for housing or services, requesting information, or otherwise interacting with GLAM PROPERTIES™, you acknowledge the practices described in this Privacy Policy. Where consent is legally required, we will request it separately and explicitly.
1. INFORMATION WE COLLECT
GLAM PROPERTIES™ may collect information directly from you, from authorized third parties, from public or commercially available sources, and automatically when you use our websites or digital services.
A. Personal Identification and Contact Information
We may collect:
• Full name
• Preferred name
• Mailing address
• Property address
• Email address
• Telephone or mobile number
• Date of birth when reasonably required for a transaction or screening
• Government-issued identification when reasonably required for identity verification, leasing, property access, or legal compliance
• Emergency-contact information when voluntarily provided or required for tenancy-related purposes
B. Rental Application, Financial, and Screening Information
When you apply for housing, leasing, tenant-placement, property-management, or related services, we may collect information such as:
• Employment and employer information
• Income and income-verification documentation
• Rental history
• Housing history
• Credit-related information
• Consumer-report information
• Background-screening information
• Eviction or landlord-judgment information where legally permitted
• References
• Banking or payment information when necessary to process authorized transactions
• Application responses and supporting documentation
GLAM PROPERTIES™ does not independently determine the contents of third-party consumer reports and may rely on authorized screening providers to obtain or process information subject to applicable law.
C. Property, Leasing, and Service Information
We may collect information related to properties and services, including:
• Property inquiries
• Showing requests
• Lease documents
• Rental applications
• Property-condition information
• Inspection records
• Maintenance requests
• Repair requests
• Work-order information
• Photographs or videos related to property condition, inspections, repairs, turnovers, or authorized marketing
• Property access information when necessary to provide authorized services
• Communications with tenants, applicants, clients, owners, vendors, contractors, and service providers
• Service history
• Property-management records
• Tenant-placement records
• Client instructions
• Vendor and contractor documentation
D. Real Estate Investor and Property Owner Information
When working with property owners, investors, or prospective clients, we may collect:
• Ownership or entity information
• Property addresses and portfolio information
• Investment criteria
• Acquisition or disposition information
• Property-management objectives
• Service preferences
• Business contact information
• Transaction-related documents
• Financial or operational information voluntarily provided for the requested service
E. Vendor, Contractor, and Business Partner Information
We may collect:
• Contact information
• Company information
• Tax or payment documentation
• Insurance information
• Licensing information when applicable
• Service capabilities
• Agreements
• Work history
• Invoices
• Performance and communication records
F. Website, Device, and Technical Information
When you visit or interact with our website, forms, portals, or digital tools, we may automatically collect information such as:
• IP address
• Browser type
• Device type
• Operating system
• Referring pages or websites
• Pages viewed
• Date and time of visits
• Links clicked
• Cookie identifiers
• Form activity
• General location information derived from IP address
• Analytics and engagement information
2. HOW WE USE INFORMATION
GLAM PROPERTIES™ may use information for legitimate business purposes, including to:
• Respond to inquiries and requests
• Schedule property showings, consultations, inspections, or services
• Process rental applications
• Verify identity
• Conduct or facilitate authorized tenant screening
• Evaluate applicants using applicable written qualification criteria
• Prepare, administer, and enforce leases and related agreements
• Coordinate tenant placement
• Manage properties on behalf of owners
• Coordinate maintenance, repairs, cleaning, turnovers, inspections, and other property services
• Communicate with tenants, applicants, owners, investors, clients, vendors, and contractors
• Process authorized payments and financial transactions
• Provide customer service and operational support
• Manage vendor and contractor relationships
• Market available properties and Company services
• Send communications for which we have an appropriate legal basis or consent
• Maintain business records
• Prevent fraud, misuse, or security incidents
• Protect people, property, systems, and legal rights
• Improve our website, services, operations, and customer experience
• Conduct internal analytics, reporting, planning, forecasting, and quality control
• Comply with applicable legal, contractual, tax, accounting, insurance, regulatory, and record-retention requirements
3. RENTAL SCREENING, CONSUMER REPORTS, AND HOUSING COMPLIANCE
When GLAM PROPERTIES™ processes a rental application, we may use authorized third-party providers to obtain or verify information such as:
• Credit reports or credit-related information
• Rental history
• Employment or income information
• Identity information
• Background-screening information
• Eviction-related information where legally permitted
Consumer reports and screening information may be subject to the federal Fair Credit Reporting Act (FCRA) and other applicable federal, state, or local laws. When legally required, GLAM PROPERTIES™ will obtain appropriate authorization before requesting a consumer report and will provide legally required notices relating to adverse actions or other screening decisions.
GLAM PROPERTIES™ is committed to administering housing-related activities in accordance with applicable federal, state, and local fair housing and anti-discrimination laws. Applicant information should be evaluated under consistently applied lawful criteria and Company procedures.
4. HOW WE DISCLOSE OR SHARE INFORMATION
GLAM PROPERTIES™ does not sell personal information for money. We may disclose information when reasonably necessary to provide services, conduct legitimate business operations, protect legal rights, or comply with law.
A. Service Providers
We may share information with service providers that assist us with functions such as:
• Tenant screening
• Payment processing
• Accounting
• Electronic signatures
• Property-management software
• Customer relationship management systems
• Website hosting
• Email delivery
• SMS or telephone communications
• Data storage
• Cybersecurity
• Analytics
• Maintenance and repairs
• Inspections
• Cleaning and property-turnover services
• Contractors and vendors
• Legal, tax, insurance, or professional services
Service providers may receive only the information reasonably necessary to perform their authorized services and are expected to handle information in accordance with applicable obligations.
B. Property Owners and Authorized Clients
When GLAM PROPERTIES™ manages, markets, leases, or provides services for property owned by another person or entity, relevant applicant, tenant, property, financial, or service information may be shared with the property owner or authorized client when reasonably necessary to administer the property, evaluate a transaction, comply with an agreement, or satisfy legal obligations.
C. Vendors and Contractors
We may provide vendors or contractors with information necessary to complete authorized services, such as:
• Property address
• Access instructions
• Service request details
• Appropriate tenant or client contact information
• Relevant property-condition information
We do not intentionally provide vendors with unrelated personal information.
D. Legal, Regulatory, Safety, and Business Protection
We may disclose information when reasonably necessary to:
• Comply with applicable law
• Respond to a subpoena, court order, lawful government request, or legal process
• Establish, exercise, or defend legal rights
• Investigate suspected fraud or misuse
• Protect the safety or rights of GLAM PROPERTIES™, our clients, tenants, applicants, vendors, contractors, or the public
• Enforce contracts, leases, policies, or other legal obligations
E. Business Transfers
If GLAM PROPERTIES™ participates in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law and appropriate confidentiality protections.
5. SMS AND TEXT-MESSAGING PRIVACY
GLAM PROPERTIES™ may use text messaging for communications such as:
• Responding to property or service inquiries
• Scheduling or confirming showings
• Application-related communications
• Lease or tenancy-related communications
• Maintenance and repair coordination
• Property-service updates
• Appointment reminders
• Customer-service communications
• Marketing or promotional messages when the recipient has provided the appropriate consent
Providing a mobile telephone number does not, by itself, automatically enroll a person in every GLAM PROPERTIES™ marketing text-message program. Where required, SMS consent is obtained separately through an affirmative opt-in process.
When a person affirmatively opts in to receive SMS messages:
• Message frequency may vary.
• Message and data rates may apply.
• The recipient may reply STOP to opt out of applicable text messages.
• The recipient may reply HELP for assistance when supported by the messaging program.
• Consent to receive marketing SMS messages is not a condition of purchasing, renting, applying for, or receiving services unless a specific communication is necessary to perform a requested transaction and permitted by law.
IMPORTANT SMS PRIVACY DISCLOSURE
Mobile information, including phone numbers, SMS opt-in data, and text-messaging consent, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
All categories of information sharing described in this Privacy Policy exclude text-messaging originator opt-in data and consent from sharing with third parties or affiliates for marketing or promotional purposes.
We may share mobile information with vendors, carriers, aggregators, platform providers, and other service providers only to the extent reasonably necessary to deliver, route, support, secure, or administer GLAM PROPERTIES™ text-messaging communications. Such providers are not authorized by GLAM PROPERTIES™ to use SMS consent information for their own unrelated marketing purposes.
6. EMAIL AND OTHER MARKETING COMMUNICATIONS
GLAM PROPERTIES™ may send marketing communications concerning:
• Available properties
• Real estate services
• Property-management services
• Tenant-placement services
• Investor-support services
• Company announcements
• Educational information
• Community or market updates
• Promotions and offers
Where required by law, we will obtain appropriate permission before sending marketing communications.
You may opt out of marketing emails by using the unsubscribe link provided in the message or by contacting GLAM PROPERTIES™.
Opting out of marketing communications does not necessarily stop transactional, service, lease, application, account, security, legal, or other non-marketing communications that are necessary to
administer a relationship or requested service.
7. COOKIES, ANALYTICS, AND TRACKING TECHNOLOGIES
Our website and digital services may use cookies, pixels, analytics tools, or similar technologies to:
• Maintain website functionality
• Remember preferences
• Understand how visitors use our website
• Improve website performance
• Measure marketing effectiveness
• Support advertising and audience measurement where permitted
• Detect security issues
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.
8. THIRD-PARTY WEBSITES, PLATFORMS, AND SERVICES
GLAM PROPERTIES™ may use or link to third-party platforms for services such as:
• Rental applications
• Tenant screening
• Payment processing
• Electronic signatures
• Scheduling
• Property listings
• Customer relationship management
• Mapping
• Analytics
• Communications
Third-party websites and services operate under their own privacy policies and terms. GLAM PROPERTIES™ is not responsible for the independent privacy practices of third parties that we do not control.
9. DATA SECURITY
GLAM PROPERTIES™ uses reasonable administrative, technical, and physical safeguards designed to protect information against:
• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction
Security measures may include access controls, passwords, account permissions, secure third-party systems, staff procedures, and other safeguards appropriate to the nature of the information.
No internet transmission, electronic storage method, or information system can be guaranteed to be completely secure. Accordingly, GLAM PROPERTIES™ cannot guarantee absolute security.
10. DATA RETENTION
GLAM PROPERTIES™ retains information for as long as reasonably necessary for legitimate business purposes and as required or permitted by applicable law.
Retention considerations may include:
• Active or prospective business relationships
• Rental applications
• Lease and tenancy records
• Property-management records
• Maintenance and inspection records
• Financial, tax, accounting, and payment records
• Insurance requirements
• Contract requirements
• Legal claims or disputes
• Regulatory obligations
• Fraud prevention
• Record-retention policies
When information is no longer reasonably required, GLAM PROPERTIES™ may securely delete, destroy, anonymize, or archive it as appropriate.
11. INFORMATION RELATING TO MINORS
GLAM PROPERTIES™ websites and general business services are not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 for marketing purposes.
Information concerning minors may appear in rental, household, tenancy, emergency-contact, or property-management records when provided by a parent, guardian, applicant, tenant, property owner, or another authorized person as reasonably necessary for legitimate housing or property-management purposes.
If you believe a child under 13 has submitted personal information directly to GLAM PROPERTIES™ without appropriate authorization, please contact us so that we may review and address the matter.
12. YOUR PRIVACY CHOICES AND RIGHTS
Depending on your relationship with GLAM PROPERTIES™ and applicable law, you may be able to:
• Request access to certain personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of information where deletion is legally required or appropriate
• Update your contact information
• Opt out of marketing emails
• Opt out of applicable SMS marketing by replying STOP
• Request that we update communication preferences
Some requests may be limited by legal, contractual, financial, housing, fraud-prevention, record-retention, litigation, or operational obligations.
We may take reasonable steps to verify the identity and authority of a person making a privacy request before taking action.
13. INFORMATION ABOUT OTHER PEOPLE
If you provide GLAM PROPERTIES™ with information about another person, such as a co-applicant, household member, emergency contact, property owner, vendor, tenant, or referral, you represent that you are authorized to provide the information or have another lawful basis for doing so.
14. FAIR HOUSING AND NON-DISCRIMINATION
GLAM PROPERTIES™ is committed to conducting housing-related activities in accordance with applicable fair housing and anti-discrimination requirements.
Personal information collected for legitimate application, leasing, property-management, or service purposes should not be used to unlawfully discriminate against an applicant, tenant, client, or other protected person.
15. PROPERTY PHOTOGRAPHS, VIDEO, AND INSPECTION RECORDS
GLAM PROPERTIES™ may create or receive photographs, videos, inspection records, or other property documentation for legitimate purposes such as:
• Documenting property condition
• Conducting inspections
• Managing maintenance or repairs
• Supporting move-in or move-out documentation
• Supporting property-owner reporting
• Coordinating insurance or contractor matters
• Marketing a property when authorized
We seek to avoid intentionally including unnecessary sensitive personal information in property documentation. Marketing use of identifiable tenant or client information should occur only when appropriately authorized.
16. RECORDINGS AND COMMUNICATION RECORDS
Where permitted by applicable law and disclosed or consented to as required, GLAM PROPERTIES™ may maintain records of communications, including:
• Emails
• Text messages
• CRM notes
• Service communications
• Voicemails
• Call records
• Meeting notes
These records may be used for service delivery, quality control, documentation, training, dispute resolution, legal compliance, and business continuity.
17. CHANGES TO THIS PRIVACY POLICY
GLAM PROPERTIES™ may update this Privacy Policy periodically to reflect changes in:
• Business operations
• Technology
• Services
• Legal requirements
• Communication practices
• Privacy or security procedures
The current version will identify its effective or last-updated date. Continued use of our services after a revised policy is posted does not waive any consent requirement that applicable law separately requires.
18. CONTACT INFORMATION
If you have questions about this Privacy Policy, wish to update your information, or wish to submit a privacy-related request, contact:
GLAM PROPERTIES™
Kansas City Metropolitan Area
United States
Phone: (816) 560-2440
Email: [email protected]
For SMS assistance, reply HELP when supported by the applicable text-message program. To opt out of applicable SMS messages, reply STOP.
19. PRIVACY POLICY ACKNOWLEDGMENT
This Privacy Policy describes GLAM PROPERTIES™ information practices. It does not create contractual rights beyond those required by applicable law and does not replace any separate consent, authorization, lease provision, application disclosure, consumer-report authorization, or other agreement that may apply to a particular transaction or service.
© 2026 GLAM PROPERTIES™. All Rights Reserved.
