PRIVACY POLICY
GLAM Properties
Effective Date: January 1, 2026
GLAM Properties ("GLAM Properties," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of our clients, tenants, applicants, vendors, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services, including our website, applications, marketing communications, and property management operations.
By using our services, website, or submitting information to GLAM Properties, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you or through automated technologies when you interact with our services.
Personal Identification Information
This may include:
• Full name
• Phone number
• Email address
• Mailing address
• Government-issued identification
• Date of birth
• Financial and Application Information
When applying for housing or services, we may collect:
• Employment information
• Income verification
• Credit history
• Rental history
• Banking information
• Background screening information
• Property and Service Information
Information related to property services may include:
• Maintenance requests
• Lease agreements
• Property showing requests
• Inspection records
• Communication records with management
• Website and Technical Information
When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking data
2. How We Use Your Information
GLAM Properties uses collected information to operate our business and provide services, including:
• Processing rental applications
• Verifying identity and screening applicants
• Managing leases and tenant relationships
• Coordinating maintenance and repairs
• Communicating with tenants, owners, vendors, and applicants
• Marketing our services and available properties
• Improving our website and customer experience
• Maintaining legal and regulatory compliance
We may also use information for internal business purposes such as analytics, service improvement, and operational planning.
3. Tenant Screening and Background Checks
When applying for rental housing through GLAM Properties, your information may be shared with third-party screening providers to obtain:
• Credit reports
• Criminal background checks
• Rental history verification
• Employment verification
These screenings are conducted in compliance with applicable Fair Housing laws and federal regulations.
4. Sharing of Information
GLAM Properties does not sell personal information. However, we may share your information when necessary to conduct business operations.
Your information may be shared with:
Service Providers
Third-party vendors assisting with business operations such as:
Tenant screening companies
Payment processing providers
Property maintenance contractors
Marketing platforms
CRM and software providers
Property Owners
For properties managed on behalf of property owners, relevant tenant or applicant information may be shared with the property owner.
Legal Compliance
We may disclose personal information if required to:
Comply with legal obligations
Respond to court orders or government requests
Protect the rights and safety of GLAM Properties, tenants, or the public
5. Marketing Communications
GLAM Properties may send communications related to:
• Available properties
• Service updates
• Community announcements
• Promotions or marketing messages
You may opt out of marketing communications at any time by:
• Clicking the unsubscribe link in emails
• Replying STOP to SMS messages
• Contacting us directly
Transactional communications related to your lease, application, or property services may still be sent as required.
SMS Communications Disclosure
By providing your phone number, you consent to receive SMS (text) messages from GLAM Properties related to your inquiry, application, tenancy, or services. Message and data rates may apply. Message frequency may vary.
You may opt out of SMS communications at any time by replying STOP.
SMS consent is not shared with third parties or affiliates for marketing purposes.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website usage
Support marketing and advertising
Users can modify browser settings to refuse cookies; however, some website features may not function properly.
7. Data Security
GLAM Properties takes reasonable administrative, technical, and physical safeguards to protect personal information from:
Unauthorized access
Loss
Misuse
Disclosure
Despite these measures, no electronic system can be guaranteed 100% secure.
8. Retention of Information
We retain personal information only for as long as necessary to:
Fulfill business and legal obligations
Maintain financial and property records
Resolve disputes
Enforce agreements
9. Third-Party Websites
Our website or communications may contain links to third-party websites. GLAM Properties is not responsible for the privacy practices of those external sites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
10. Children's Privacy
GLAM Properties services are not directed to children under the age of 13. We do not knowingly collect personal information from minors.
If we become aware that information from a child has been collected without appropriate consent, we will delete it promptly.
11. Your Privacy Rights
Depending on applicable laws, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing communications
Requests may be submitted using the contact information below.
12. Changes to This Privacy Policy
GLAM Properties reserves the right to update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised policy.
13. Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
GLAM Properties
1212 NW HILLTOP LANE
GRAIN VALLEY, MISSOURI 64029
Phone: 816 560 2440
Email: [email protected]
