TERMS OF SERVICE

GLAM PROPERTIES

Terms of Service

Effective Date: January 1, 2026

Welcome to GLAM Properties. These Terms of Service ("Terms") govern your use of services provided by GLAM Properties, including property management services, real estate consulting, leasing services, maintenance coordination, cleaning services, digital platforms, and related offerings (collectively referred to as the “Services”).

By engaging GLAM Properties, using our website, submitting an application, scheduling services, or entering into any agreement with GLAM Properties, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, you should not use our Services.

1. Company Information

GLAM Properties is a real estate management and service coordination company providing services including but not limited to:

• Property management
• Leasing and tenant placement
• Property inspections
• Maintenance and repair coordination
• Cleaning services coordination
• Construction and renovation coordination
• Real estate consulting
• Vendor coordination
• digital property management platforms
• marketing and property showings

GLAM Properties may act as:

• Owner representative
• Property manager
• Service coordinator
• Real estate consultant

GLAM Properties may coordinate services through third-party vendors and contractors.

2. Acceptance of Terms

By using GLAM Properties Services, you acknowledge that:

• You have read and understand these Terms
• You agree to comply with all applicable laws and regulations
• You understand that services may involve third-party providers

These Terms apply to:

• property owners
• tenants
• applicants
• contractors
• vendors
• service users
• website visitors

3. Scope of Services

GLAM Properties may provide services including but not limited to:

Property Management

• rent collection
• lease administration
• tenant communications
• compliance coordination

Leasing Services

• marketing rental properties
• screening applicants
• scheduling showings
• tenant placement

All screening and leasing practices comply with applicable fair housing laws.

Maintenance Coordination

GLAM Properties may coordinate maintenance services through third-party vendors.

GLAM Properties:

• schedules services
• communicates work orders
• coordinates repairs

GLAM Properties does not guarantee vendor performance.

Cleaning Services

Cleaning services may be coordinated through independent contractors or third-party providers.

Construction and Renovation

GLAM Properties may coordinate construction or renovation projects on behalf of property owners.

Contractors performing the work are independent parties responsible for their own performance, licensing, and insurance.

4. Independent Contractor Disclaimer

GLAM Properties frequently coordinates services with independent vendors and contractors.

GLAM Properties is not responsible for:

• contractor workmanship
• contractor delays
• contractor damages
• contractor licensing compliance
• contractor payment disputes between owners and contractors

Contractors are independent businesses and are not employees of GLAM Properties.

5. Payments and Fees

Fees for services may include but are not limited to:

• management fees
• leasing fees
• cleaning services
• maintenance coordination fees
• inspection fees
• administrative fees

All service pricing may be provided in:

• written agreements
• service contracts
• invoices
• estimates

Payment terms will be outlined in each service agreement.

Failure to pay invoices may result in:

• suspension of services
• late fees
• legal collection actions

6. Property Access

To provide services, GLAM Properties may require access to properties.

Access may be required for:

• inspections
• repairs
• maintenance
• showings
• safety evaluations

GLAM Properties will provide reasonable notice before entering a property when required by law.

Emergency situations may require immediate access without notice.

7. Tenant Applications and Screening

Applicants may be required to submit:

• rental applications
• background checks
• credit reports
• income verification

Application fees may apply and are non-refundable.

Application approval is based on written screening criteria and compliance with fair housing laws.

Submitting an application does not guarantee approval or tenancy.

8. Fair Housing Compliance

GLAM Properties complies with all applicable housing laws including:

• The Fair Housing Act
• applicable state housing laws
• applicable local housing ordinances

GLAM Properties does not discriminate based on:

• race
• color
• religion
• national origin
• sex
• familial status
• disability
• any protected class under applicable law

9. Owner Responsibilities

Property owners engaging GLAM Properties agree to:

• provide accurate property information
• maintain safe and habitable conditions
• comply with local housing laws
• maintain required insurance coverage

Owners remain responsible for:

• property taxes
• mortgages
• insurance
• major capital repairs

10. Tenant Responsibilities

Tenants using properties managed by GLAM Properties agree to:

• comply with the lease agreement
• maintain the premises in reasonable condition
• report maintenance issues promptly
• comply with community rules and applicable laws

Failure to comply with lease terms may result in lease enforcement or termination procedures.

11. Limitation of Liability

To the fullest extent permitted by law, GLAM Properties shall not be liable for:

• property damage
• loss of personal belongings
• contractor performance issues
• delays caused by third parties
• acts of nature
• criminal acts by third parties

Users agree that GLAM Properties' total liability, if any, shall not exceed the fees paid for the specific service giving rise to the claim.

12. Indemnification

Users agree to indemnify and hold harmless GLAM Properties from claims arising from:

• misuse of services
• tenant misconduct
• contractor disputes
• violations of lease agreements
• inaccurate information provided by users

13. Digital Services and Communications

By interacting with GLAM Properties digitally, users consent to communication through:

• email
• phone
• text message
• digital platforms
• property management systems

Users may receive communications related to:

• appointments
• inspections
• payment reminders
• maintenance updates

14. Termination of Services

GLAM Properties reserves the right to terminate services if:

• payment obligations are not met
• users violate agreements
• users engage in illegal activity
• services cannot reasonably continue

Termination does not eliminate outstanding financial obligations.

15. Governing Law

These Terms shall be governed by the laws of the State of Missouri.

Any disputes shall be resolved in the courts located within the applicable jurisdiction where the property or services are located.

16. Changes to Terms

GLAM Properties may update these Terms at any time.

Updated terms will become effective upon posting or distribution.

Continued use of services constitutes acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms, please contact:

GLAM Properties
1212 NW HILLTOP LANE
GRAIN VALLEY, MISSOURI 64029
816 560 2440
[email protected]